I couldn't see any pattern in this, but it occurred more than once. Even with the latest version, though, I sometimes encountered a minor glitch where Splashtop popped up an error message saying it couldn't connect to the remote machinebut then connected correctly when I tried again a few seconds later. Recent updates to Splashtop have given it a far more elegant design than earlier versions had, and many of the same advanced conveniences found in LogMeIn, GoToMyPC, orTeamViewer. A free Splashtop Personal account lets you access other machines on your home network, and you can buy an Anywhere Access Pack ($4.99 per month or $16.99 per year) that lets you access remote machines from anywhere on the internet. If, for example, you want multiple users to access your machine at the same time, add a Splashtop Classroom account, designed for education, but usable by any business, with subscriptions starting at $29.99 per year with shared access from three devices.
#GOTOMYPC REVIEW PRO#
The Business Access Pro plan should have everything that most business users need. Like most remote access services, Splashtop offers a bewildering menu of options.
A Business Access Solo plan, for one user only, costs $60 per year (or $5 per month) and lets you access only two computers, with significantly fewer features, as I'll describe below. Each user in this plan can access up to ten remote computers. The per user price goes down by 20 percent when you go up to four or more users. I tested Splashtop's Business Access Pro, a plan that costs $99 per year per user (or $8.25 per month), for one to three users.